FAQ

YES - publication of the certified company data is legal and in accordance with applicable law in Portugal. We preceded the launch of this online service with extensive legal consultations with several independent law firms. Therefore our Users can be sure that our services do not infringe the law and are in accordance with the General Data Protection Regulation (EU) 2016/679. We are aware that the legal basis of our operation is of the utmost importance to our Users. That is why we allocated a lot of time to be able to say with certainty: YES!

Legal basis of functioning of the Empresaconfiável.pt are as follows:

Note: To avoid any doubts, all the legal articles cited are not translated and remain in the original spelling.

art.º 577 do Código Civil:
1. O credor pode ceder a terceiro uma parte ou a totalidade do crédito, independentemente do consentimento do devedor, contanto que a cessão não seja interdita por determinação da lei ou convenção das partes e o crédito não esteja, pela própria natureza da prestação, ligado à pessoa do credor.
art.º 6 alínea e) da Lei de Protecção de Dados Pessoais, Lei n.º 67/98, de 26 de Outubro:
O tratamento de dados pessoais só pode ser efectuado se o titular tiver dado de forma inequívoca o seu consentimento ou se o tratamento for necessário para:  
(...)
e) Prossecução de interesses legítimos do responsável pelo tratamento ou de terceiro a quem os dados sejam comunicados, desde que não devam prevalecer os interesses ou os direitos, liberdades e garantias do titular dos dados.

Was this answer helpful?

The Certification Program can be joined by sole traders, partnerships, limited companies and all other legal entities, which are registered in Portugal for more than 3 months and do not have past due debts registered in Registo Nacional de Dividas or issued for sale at Troca de Dividas.

Was this answer helpful?

Joining the Certification Program is associated with a one-time fee. The fee covers the issue of the Certification Package and annual membership in the program. 14 days before the end of the first year, you must pay for the renewal of the program membership for the following year. Non payment of the fee is equivalent to the company's resignation from the program. In this instance, the certificate is canceled and the program membership is suspended. The fee for extending participation in the program is paid once a year throughout the entire period of using the certificate. All payments at Empresaconfiavel.pt are carried out using a Prepaid account. The amount of fees is in accordance with the current Price List.

Was this answer helpful?

All payments related to the operation of Empresaconfiavel.pt are made through a Prepaid account. Each time an operation requiring payment is carried out, the system checks the status of the Prepaid account. If the User has sufficient funds to pay for the operation, the appropriate amount is taken from the Prepaid account. If there are not sufficient funds, you will be redirected to the payment gateway with information about the missing amount that must be paid to your Prepaid account. The User can choose from three payment methods: credit card, PayPal or Multibanco. A Prepaid account may (but does not have to) be credited with any amount at any time via the Prepaid top-up function available in the User Account.

Was this answer helpful?

Resignation from participation in the Certification Program is carried out by the User by unregistering from Empresaconfiavel.pt. To unregister, the registered user can go to the “User Account> Company Data> Delete Account” label or send the cancellation order to the email address: contato@empresaconfiavel.pt. Company will not proceed with the cancellation order without data enabling the registered user to be identified.

Was this answer helpful?

Everyone can join the Certification Program many times. The only condition for participation is a positive verification of the company in the context of its past due debts, listed in Registo Nacional de Dividas and/or Troca de Dividas. When joining the program for the first time the company receives a certificate with a unique number for this certificate. From this moment, this number is permanently associated with the company's NIF. Each time the company re-joins the program it will receive a Certificate with the original number. If a company has been removed from the program due to negative verification but has paid off the debts that were the reason for the removal, it may re-joins the program 30 days after repayment of the debts and removing them from Registo Nacional de Dividas or/and Troca de Dividas. Thus, any company that has participated in the Certification Program may return to it repeatedly, provided that it passes again positive verification.

Was this answer helpful?

Verification covers overdue debts arising from business activity, which have been registered in the Registo Nacional de Dividas or issued for sale in the Troca de Dividas. In particular, it can be:
 
  • an invoice issued in accordance with paragraph n.º 5 do art.º 36 do Código do I.V.A.;
  • an injunction, to which adjudicated enforcement and/or instructions to bailiffs;
  • the court's final decision, adjudicated by the Portuguese Courts ;
  • the arbitration final decision, adjudicated by the Portuguese Arbitral Tribunal

During the certificate verification, the database of entries on Registo Nacional de Dividas and Troca de Dividas is checked. If one of the above services contains an entry for the past due debt of the verified company, the verification result is negative. Negative verification prevents a company from joining the Certification Program and for companies already participating in the program it means the risk of canceling the Certificate.

Was this answer helpful?

The basic element of verification is the NIF number, which defines the company's data. After entering the NIF number, our system checks the correctness of the number provided. Our services are only provided for companies. If someone enters the NIF of the private person (or simply the invalid NIF or other random number), the certificate application will not be started. After entering the correct NIF number, the company is verified for debts reported in Registo Nacional de Dividas and Troca de Dividas. If the company is registered in one of the websites, the application is rejected. If company is not registered then the application is accepted and the registration process in the certification program begins. In next steps, our system collects the company data listed in the NIF system. If any of debtors data is missing, please complete them manually in the next steps.

Note: For some companies (e.g. Associations), their NIF number may be rejected as incorrect. This is due to the specifics of the NIF registration system. In this situation, please contact us via the contact form with our support. The Certificate and User Account will be created manually by our team.

 

Was this answer helpful?